English OK Service English Training

English OK Training Services

From luxury brands to premier hotels and Michelin starred restaurants, from Okinawa to Hokkaido, English OK has specialized in delivering the top Customer Service English Programs in Japan since 2004.

English OK is not your regular Eikaiwa.
At English OK, we are dedicated to meeting the strategic and operational needs of our clients by:

  • • giving students the confidence to communicate in English
  • • teaching practical English, which students can use immediately in their jobs
  • • focusing on the most effective way to learn communicative English
  • • supporting customer service best practices through our industry customized learning materials
  • • helping students to understand the needs and expectations of international customers
Contact us for pricing and scheduling options

English OK Customer Service English Programs

English OK Customer Service English Programs are:

  • • delivered onsite
  • • delivered in a supportive, team-building learning environment
  • • delivered by instructors dedicated to optimizing the achievements of each student
  • • delivered using "The English OK Method" which focuses on students speaking and performing in English
  • • delivered with the goal of making learning enjoyable

For programs that are 8 hours or longer, English OK prepares student reports detailing the progress and in-class performance of each individual student in terms of effort, attitude and mastery of the Customer Service English skills taught.

English OK Customer Service English Programs - Speak with Confidence!

English OK Training Programs

What kind of programs are available?

English OK's most popular programs are:

  1. Hotel Service English

  2. Restaurant Service English

  3. Advanced Restaurant Service

  4. Restaurant Up-Selling Basics (Japanese)

  5. Telephone Service English for Hotels

  6. Beauty English for Hair Salons

  7. Basic Customer Service English for New Staff: (3 Hour workshop)

  8. Hospitality English Basics

  9. Shop Service English

  10. Business English

* All programs are 16 hours unless otherwise noted

* Customized programs are also available. Sample customized programs include: Fitness Service English, Housekeeping English, Luxury Residence Service English, Effective Emails in English.

If you are interested in having English OK deliver a training program for a group not listed above please contact us or call 03-3712-7232 and an English OK representative will assist you.

Is English OK training effective?

English OK programs are developed to be professional, effective and fun to ensure that you attain your training and service goals. All programs include:

  1. Pre-Testing & Post Testing
  2. Goal Setting
  3. A Professional & Positive Learning Environment
  4. Practical Content & Role-plays
  5. Program Reports (if the program is longer than 8 hours)

What do students think?

Testimonials from our students:

  1. "I have studied at the other English schools before, but the English was not useful and I couldn't learn enough. On the other hand, the English OK! lesson was a lot of fun and I could learn a lot. It was really enjoyable."
    Grand Prince Hotel New Takanawa

  2. "I was not interested in English training. However by speaking out loud, it became more interesting. It was a little embarrassing in the beginning, but more and more I didn't feel embarrassed. Moreover, I noticed I was remembering lots of phrases naturally by speaking out loud."
    Cerulean Tower Tokyu Hotel

  3. "I didn't like to speak English, but after the training, I wanted to speak more. It was fun studying."
    Crowne Plaza Kobe

  4. "The lesson was easy to understand, it was the most enjoyable and understandable English lesson I have ever taken. Great teachers, very kind and easy to talk to. I'd love to study again."
    Grand Prince Hotel New Takanawa
What do managers think?

Testimonials from the managers of our students:

  1. "We appreciate all the effort English OK staff made to help our new staff become motivated and interested in practical English."
    Meguro Gajoen

  2. ""All the staff enjoyed studying, the most practical basic Hotel English.""
    Hotel Okura Kobe

  3. "English OK! provides lessons with native English-speaking teachers which provides a great environment to learn. The lesson content was directly related to our different hotel sections. The customized and relevant content allowed our staff to use the English they were learning immediately after each lesson.

    Many of the staff said they gained lots of confidence and the motivation to approach foreign customers instead of waiting to be asked for something. Overall, the lessons allowed our staff to learn exactly what they needed and we found the lessons to be very effective in such a short time."
    Grand Prince Hotel New Takanawa

If you are interested in having English OK deliver a training program for a group not listed above please contact us or call 03-3712-7232 and an English OK representative will assist you.